With friendly, patient and professional customer support at the heart of our support services, we're highly suited to partner with aged care, residential care and property management service providers. We take care of you and your customer's technical support needs.
Technical support to assist with the usage, connectivity, pairing and configuring your specialized audio and hearing devices. We support a range of hearing aid device types including CIC, ITC, ITE and BTE from MEDca, Oticon, Phonak, Siemens, Sennheiser and others.
Problem solving, fault finding and resolution services to assist with your audiovisual systems and devices. We specialize in custom and modular audio systems. Device connectivity, integration and upgrades in this field are regular and fast-paced so we simplify everything including a retrofit or modernization.
We support most popular device types including phones, tablets, netbooks, notebooks and dongles. Apple, Samsung, Google, HP, Microsoft, Huawei, Sony, Nokia, Razer, LG, Oppo, ZTE and many more common manufacturers are supported by our technical team.
All popular Windows, Google Chrome and Mac OS versions are fully supported by our technical team. Through remote desktop, in-office, in-home or workshop device and application support servicing, we help you maintain a healthy, safe, secure and reliable operating system.
Our network and connectivity support services are highly suited to property and rental management service providers. Tenants and clients often require advice or support regarding these fault types and you're usually the first one to call. We provide remote and in-home technical support to help you get set-up and stay connected.
Most providers of devices, operating systems, applications and web services are opting for cloud-based and virtual storage. Transitioning to new storage facilities like Onedrive, iCloud and Google Drive from your old devices or hard drives helps to make managing your data easier and more cost-effective. We help you manage the transfers and storage of your data in the most safe, secure and reliable way.
We rescue your personal and business data from a range of threats, faults and issues. We help you to backup to and restore from safe and reliable storage options. Our technical support team apply the highest standards of privacy and security with your most valuable digital assets and help to ensure your accessibility at all times.